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mdl_local_helpdesk_ticket
INVESTIGATEPlugin / custom business / integration data · 13 columnsProposed target
Map only after owner and UI/API usage review; migrate active business records, archive obsolete history
Migration rule
Target model depends on workflows, relationships, status semantics and plugin code
Verification required
Inspect plugin source, controllers, scheduled tasks, external APIs, sample data and foreign-key conventions
Tracking
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| Column | Type | Null | Default | Target mapping | Risk |
|---|---|---|---|---|---|
| id | bigint | Not null | Preserve as legacy source ID; generate target PK unless target accepts stable legacy key. | High: verify semantics/relationship/security | |
| idkey | bigint | Not null | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference | |
| userid | bigint | Not null | Resolve to target foreign key via source-ID crosswalk; do not assume numeric IDs match target IDs. | High: verify semantics/relationship/security | |
| courseid | bigint | Nullable | Resolve to target foreign key via source-ID crosswalk; do not assume numeric IDs match target IDs. | High: verify semantics/relationship/security | |
| categoryid | bigint | Not null | Resolve to target foreign key via source-ID crosswalk; do not assume numeric IDs match target IDs. | High: verify semantics/relationship/security | |
| subject | varchar(255) | Not null | '' | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference |
| description | longtext | Not null | Transform text/JSON/HTML as appropriate; sanitize and rewrite embedded Moodle URLs/file references. | Schema-only inference | |
| status | varchar(20) | Not null | 'open' | Map through explicit enum/boolean translation; retain source value and test edge cases. | High: verify semantics/relationship/security |
| priority | varchar(20) | Not null | 'medium' | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference |
| createdat | bigint | Not null | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference | |
| updatedat | bigint | Not null | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference | |
| answeredat | bigint | Nullable | Transform text/JSON/HTML as appropriate; sanitize and rewrite embedded Moodle URLs/file references. | Schema-only inference | |
| closedat | bigint | Nullable | Map same-named field where semantics match; confirm target type, nullability, defaults and business meaning. | Schema-only inference |